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Privacy Policy

Keeping Your Information Safe and Secure

You have choices on how we contact you for marketing purposes. See this disclosure for information about how to contact us and record your preference.

This Centurion Privacy Policy for annuity customers describes how we use and protect information provided by individuals. We believe that protecting your privacy is an integral part of the customer service we provide to you.

Highlights of Our Commitment to Our Annuity Customers

• We do not sell customer information to third parties.
• We do not share customer information with outside parties who may wish to market their products to you.
• We do not share customer information with our affiliates for marketing purposes.
• We safeguard your customer information carefully.
• We are committed to protecting your customer information in every transaction, at every level of our organization.
• We are committed to helping you protect your privacy every day.

How We Protect and Use Customer Information

1. We are committed to protecting the security and integrity of customer information through procedures and technology designed for this purpose.

• We limit employee access to customer information to those who have a business reason to know. Employees are required to honor our code of conduct, which includes standards for protecting customer confidentiality.
• We maintain policies and procedures covering the proper physical security of workplaces and records.
• Our physical, electronic, and procedural safeguards meet or exceed federal standards regarding the protection of customer information.
• We require contractors and outside companies who work with us to adhere to strict privacy standards through their contracts with us.

2. We collect and maintain customer information as part of servicing your account and your customer relationship.

In the course of serving you, we collect information about you from a variety of sources, such as:

• Information you provide to us on applications or forms, such as your income and accounts with others;
• Information we receive from an outside company, such as another financial institution, regarding your existing annuity or life policies.

3. The customer information we collect is used to serve your accounts and meet your financial needs.

Information may be used by Centurion, as well as with authorized third parties including our agents or affiliates (described in section 4 and 5), for a number of purposes, such as:

• To protect your accounts from unauthorized access or identity theft.
• To process your requests such as requests for insurance or claims.
• To service your accounts by processing claims or issuing checks.
• To keep you informed about financial services of interest to you.

4. We do not share customer information with outside parties who may wish to market their products to you.

We may disclose the information we collect to non-affiliated third parties that are acting on our behalf, or as permitted or required by law, including:

• Companies that perform support services for us, such as data processors, technical systems consultants or check printer.
• Companies that help us market products and services to you, conduct surveys or provide marketing research.
• Government entities, courts or other entities (in response to subpoenas and other legal processes), or those with whom you have requested us to share information.

5. We share information with our affiliates so that we can work together to serve you.

We may disclose all of the information we collect, as described above, with our affiliates which include administrative and service units.

6. Some state laws may impose additional restrictions on disclosure of information about customers in those states for certain purposes.

As a customer, please note that if you choose not to receive solicitations by mail or any other channel, you may continue to receive marketing information about Centurion products or services in regular account mailings and statements or when you visit us online. You may also receive survey calls.

It is important to note that we do not share customer information with other companies or our affiliates for the purpose of marketing their products to you, unless you specifically request in advance that we do so. It is not necessary for you to instruct us not to share information with these outside companies, or our affiliates because we will automatically keep your information confidential.

This disclosure applies to customers who have, or have had, an annuity product customer relationship with Centurion Life Insurance Company.

The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by law. The policies and practices described in this disclosure replace all previous notices or statements regarding this subject.

Tips to Help You Protect Your Personal Information

• Carry only necessary information with you. Leave your Social Security card and unused credit cards at home in a safe and secure location.
• Make photocopies of vital information you carry regularly and store them in a secure place, such as a safe deposit box.
• Do not provide your Social Security Number unless absolutely necessary.
• Shred documents containing personal or financial information before discarding. Fraud and identity theft often occurs as a result of mail or garbage theft.
• Place outgoing mail in a U.S. Postal Services mailbox to reduce the change of mail theft.
• Promptly retrieve incoming mail to reduce the opportunity for theft.
• Monitor your credit report for accuracy. By law you are entitled to receive one free credit file disclosure every 12 months from each of the nationwide consumer credit reporting companies. To learn more or request a copy of your credit report, visit annualcreditreport.com or call 1-877-322-8228

Customer Service

If you have questions about your annuity or would like more information about Centurion please call us at 1-800-588-6849.